Privacy Policy

Last updated: October 2026

Traversio Pty Ltd (ABN 22 101 106 898) ("Traversio", "we", "us" or "our") is committed to protecting the privacy of the personal information we handle. This Privacy Policy explains how we collect, use, disclose and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), to the extent they apply to our business.

1. Personal information we collect

As a business-to-business technology services provider, the personal information we collect is generally limited to business contact information, including:

• your name, job title and the organisation you represent;

• business email address, telephone number and postal address;

• details of your enquiry, technology requirements, orders, rentals or services; and

• records of our communications with you.

We do not intentionally collect sensitive information. Please do not include sensitive information in website enquiries.

2. Information submitted through our website

When you submit an enquiry through our website contact form, we collect the information you provide, such as your name, company, email address, phone number, the service you are interested in and your message. We use this information to respond to your enquiry. Our website enquiry form is provided through Google Forms, and submitted information is stored by Google on our behalf.

3. How we use personal information

We may use personal information to:

• respond to enquiries and provide quotations;

• supply, deliver and support our products and services, including IT consulting, technology rentals and sales, IT asset disposal and software solutions;

• manage our relationships with customers, suppliers and partners;

• administer accounts, invoicing and payments;

• send information about our services where you have agreed or where permitted by law (you can opt out at any time); and

• comply with our legal and regulatory obligations.

4. Disclosure of personal information

We do not sell personal information. We may disclose personal information to third parties where reasonably necessary to provide our services or operate our business, including:

• technology vendors, distributors and licensing providers (for example, to process software licensing or hardware orders);

• logistics, courier and recycling partners involved in delivering or collecting equipment;

• cloud hosting, email, CRM and other IT service providers that support our operations;

• professional advisers such as accountants and lawyers; and

• government authorities where required or authorised by law.

Some of our service providers may store or process information outside Australia, including in New Zealand, the United States and other countries where their servers are located. Where this occurs, we take reasonable steps to ensure the information is handled in a manner consistent with the APPs.

5. Security of personal information

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. These steps include access controls, password and multi-factor authentication on business systems, and the use of reputable cloud service providers. When personal information is no longer needed, we take reasonable steps to destroy or de-identify it.

6. Website analytics and cookies

Our website is hosted on Google Sites. Google may use cookies and similar technologies to operate the website. If we enable website analytics (such as Google Analytics), aggregated information about how visitors use the site, such as pages visited and general location, may be collected to help us improve the website. You can control cookies through your browser settings.

7. Access and correction

You may request access to the personal information we hold about you, or ask us to correct information that is inaccurate, out of date or incomplete. Please contact us using the details below. We will respond within a reasonable period, generally within 30 days. In limited circumstances permitted by law, we may decline a request and will explain why.

8. Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Contact us

For privacy enquiries, access or correction requests, please contact:

Privacy Officer, Traversio Pty Ltd
129 Clik Collective, 15 Cochranes Road, Moorabbin VIC 3189, Australia
Phone: +61 3 9123 1766
Email: info@traversio.com

10. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this website.